MANIKANDAN M

Spearheading product development and business analysis for SaaS taxi management platforms, driving strategic feature prioritization and cross-functional team coordination to achieve market expansion and operational efficiencies.

• Owned and strategically prioritized the product roadmap for Taxi Engine 360, an in-house SaaS taxi management platform, ensuring alignment with business goals and user needs.
• Led sprint planning and release strategies for 2 major features, projected to increase market reach by 10% in the upcoming quarter.
• Partnered with development, design, and QA teams to ensure on-time delivery of product features, maintaining a 98% User Acceptance Testing (UAT) pass rate.
• Defined and refined user flows and business rules, resulting in a 15% reduction in manual processing time for clients through process optimization.
• Conducted comprehensive market analysis for new product verticals, successfully expanding the potential client base by 30%.
• Managed and coordinated cross-functional teams throughout the product development lifecycle, ensuring cohesive execution from conception to launch.

Collaborated with sales and product teams to enhance value propositions and conduct requirements analysis, contributing to lead conversion and feature development for transport-tech solutions.

• Collaborated with the sales team to refine value propositions and improve lead conversion rates for key products.
• Contributed significantly to requirements analysis for 5+ transport-tech and business websites, influencing feature development and product direction.
• Assisted in successfully onboarding 2 new key accounts through targeted client engagement and compelling solution presentations.
• Supported various business development initiatives and actively managed client relationships, fostering positive partnerships.

Ongoing development of an in-house SaaS taxi management system, focusing on booking flows, fare logic, and admin enhancements.

Led the development of a multi-panel bus booking platform, overseeing a cross-functional team and ensuring timely, high-quality delivery.